All-Terrain

Battery slid out and the truck lost power

If the battery box wasn’t latched and a battery shifted out, it can pull a wire from the plug at the controller or the in-line fuse holder.

This is usually quick to sort out. If these steps don’t fix it, call or text us and we’ll get it resolved.

What to do

Switch the battery switch off and slide the battery back into place.
Look at the plug at the controller and the in-line fuse holder for a wire that has pulled out.
Take clear photos of the connectors with the box open and send them to us so we can identify the wire with you.
Latch the battery box every time before driving.

Still not working? Send us the photos and we’ll get it resolved quickly. We’ll help you find the loose wire, and if a part is needed, we ship it.

Last reviewed November 1, 2026.

Won’t power onWhen there are no lights and no response at all, it’s almost always something simple on the power side, starting with the battery switch.
Powers on but won’t driveIf the headlight comes on and the battery gauge reads, the truck has power, and the cause is almost always one of the drive interlocks rather than a real fault.
Won’t charge or won’t hold a chargeStart with the charger setup and read the charger’s lights, since the batteries have no lights of their own.