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Display is dark but the truck still runs

If the display or battery readout goes dark but the truck drives normally, the fault is isolated to the display itself, which makes this an easy one.

This is usually quick to sort out. If these steps don’t fix it, call or text us and we’ll get it resolved.

What to do

  1. Confirm the truck still drives normally.
  2. Contact us about a replacement display and headlight assembly. It’s covered under your 2-year warranty.
  3. When it arrives, leave the old assembly attached until the new one is ready, then follow the same connections.

Still not working? Call or text us and we’ll get it resolved quickly by shipping the replacement display and headlight assembly.

Last reviewed November 1, 2026.

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Talk to a person

We’ll get it sorted out quickly. Tell us what’s happening and we’ll reply with next steps; if a part is needed, we ship it.

Call or text (707) 329-4442

hello@stepranger.com

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Questions? Call or text (707) 329-4442.