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Dual batteries charge or run unevenly

On a 48V truck with two battery boxes, the charger can read full off the stronger bank, so charging each side on its own evens them out.

This is usually quick to sort out. If these steps don’t fix it, call or text us and we’ll get it resolved.

What to do

  1. All-Terrain: switch both battery switches off.
  2. Turn on only the left switch and charge through the left port until full.
  3. Switch the left off, turn on only the right, and charge the right side until full.
  4. Turn both switches back on for normal driving. Repeat every few weeks.
  5. Don’t swap batteries between boxes.
  6. Pro 60V with one breaker and one charge port: don’t use the steps above. Switch the battery breaker off and see whether the truck still powers up, then let us know the result.

Still not working? If one bank still won’t reach full or runs noticeably shorter, call or text us and we’ll get it resolved quickly. We’ll work through it with you by phone or a quick video, and if a part is needed, we ship it.

Last reviewed November 1, 2026.

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Talk to a person

We’ll get it sorted out quickly. Tell us what’s happening and we’ll reply with next steps; if a part is needed, we ship it.

Call or text (707) 329-4442

hello@stepranger.com

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Questions? Call or text (707) 329-4442.