Support
Pro 60V support
The 60V model: an integrated 2-inch front receiver, a MOLLE panel behind the operator, and a USB-C and USB-A outlet on the battery box.
New owner
Start here
- Open the crate. Wear gloves; the metal clips are sharp. Bend each tab straight with pliers so it pulls through its slot, then slide the panels apart.
- Install the handlebars if they came folded in the rear bed. Tighten the four clamp bolts and the central nut to 45 Nm with a 21 mm (13/16") socket.
- Charge it. It arrives 80–100% charged. The charger ships as a separate item in your order and plugs into any 110V outlet; it charges overnight.
- Arm the throttle. The throttle is disabled at power-on. Squeeze and release the brake lever right before you pull away.
Manuals and guides
-
Pro 60V field guide Pro 60V · Updated October 2026 · 23 pages · PDF, 5.7 MB
-
Pro 60V uncrating and assembly guide Pro 60V · Rev. 2026.2 · 11 pages · PDF, 2.9 MB
Common fixes for the Pro 60V
- Pro 60V · Designed behaviorThrottle goes dead after sitting a momentThis is the Pro 60V’s throttle safety-lock, not a fault: the throttle is disabled at power-on and whenever the truck sits idle for about 10 seconds.
- Won’t power onWhen there are no lights and no response at all, it’s almost always something simple on the power side, starting with the battery switch.
- Powers on but won’t driveIf the headlight comes on and the battery gauge reads, the truck has power, and the cause is almost always one of the drive interlocks rather than a real fault.
- Pro 60VBattery gauge reads oddly or jumps aroundOn a Pro 60V, an odd or jumping battery reading usually means the two gauge-setting wires inside the headlight aren’t clipped together.
- Pro 60V · Designed behavior"Reverse" light is on while chargingNothing is wrong: the charger’s sticker has the POWER and REVERSE labels swapped, so the light marked REVERSE is the power light.
- Pro 60V · Designed behaviorTruck slows hard on gentle downhillsThat’s the motor’s controlled-descent feature in Low on the speed switch, not the brakes.
All fixes for the Pro 60V
Power
Driving
- Powers on but won’t drive
- Truck slows hard on gentle downhills
- Moves slowly or loses power
- Adjusting the steering limit bolts
- Steering pulls or one side won’t turn far enough
Charging and battery
- "Reverse" light is on while charging
- Dual batteries charge or run unevenly
- Won’t charge or won’t hold a charge
Tires and wheels
Controls and display
- Battery meter stays at 100%
- Turning off the horn
- Display is dark but the truck still runs
- Battery gauge reads oddly or jumps around
- Throttle goes dead after sitting a moment
- Throttle not responding
Body and assembly
Battery and charging
- System
- 60 V Sealed lead-acid (AGM/GEL), five 12 V batteries in series
- Range, single
- 16 mi
- Range, dual
- ~29 mi
- Charging
- 110 V outlet, charged overnight
- Charger
- 60 V / 3.6 A
Single-battery range tested on flat, paved ground with a light load in the bed. Hills, grass and heavy loads shorten it.
How the battery worksWarranty
Talk to a person
We’ll get it sorted out quickly. Tell us what’s happening and we’ll reply with next steps; if a part is needed, we ship it.
Call or text (707) 329-4442